Billing questions and payments
Pay your bill in person or by mail
Sedona Financial Services Dept
102 Roadrunner Dr.
Sedona, AZ 86336
The city provides wastewater services to approximately half of Sedona residents and businesses; the remainder have private sewer and septic systems. The city bills wastewater fees each month in arrears. Statements are typically mailed on the first day of each month and payment is due on the 15th of each month.
Establishing new service
Tenants are required to leave a $250 deposit when the application is turned in. The $250 deposit may be waived for tenants if the tenant can provide a recent letter of credit from a utility company showing one year of timely and consistent payments along with a copy of the lease. The deposit will be applied to the final bill at the time the account is closed.
A $30 account setup fee is applied to the first billing for all new accounts.
The application and paperwork can be dropped off, scanned or mailed to:
Financial Services Department
Attn: Wastewater billing
102 Roadrunner Drive
Sedona, Arizona 86336
Charges and fees
In 2013, the city hired an independent consultant to conduct a cost of service study and to develop a financial plan for the city’s Wastewater Utility. A cost of service study evaluates the cost of providing wastewater service to the different customer classes served and determines whether the charges are proportional and equitable. The Cost of Service Study found that some customer classes were paying more than the cost of providing service and others were paying less. Based on the study the City Council approved one-time revenue neutral changes among the different customer classes, effective July 1, 2014.
Unlike the cost of service study, which looks at the past, the financial plan projects future revenues and expenses, including capital costs, to determines if total revenues will be sufficient to meet the total expenses of the utility. As a result of the financial plan results, the City Council approved a 4 percent increase per year for the next six years, beginning July 1, 2014.
Members of the public had an opportunity to review the proposed changes during a 60-day notice period. After the 60 day period, citizens provided the City Council with feedback at the public hearing held on May 27, 2014.
Background documents - More information