Neighbor's Rights include:

• Unless otherwise prohibited by your Home Owners Association, your neighbors are likely allowed by law to engage in short-term rentals.
• The city does not enforce rules and regulations of Home Owners Associations. Please contact your association to inquire about those rules and regulations.
• Short term rentals must comply with rules and regulations regarding trash, limiting noise, unsightliness and other nuisances similar to those that apply to other residential uses.
• As part of the update of its short-term rental ordinance, the city of Sedona has established a 24/7 hotline that people can use to report incidents related to short-term rentals.
• The city, in partnership with third party vendor GovOS, has established a hotline number and incident reporting form:
  
  • 24/7 short-term rental hotline number:  928-203-5110
  • Online incident reporting form: https://lodging.munirevs.com/complaint/?cityid=688

Information reported to the 24/7 short-term rental hotline, whether by phone or through the incident reporting form, will receive follow up from a hotline agent. The agent will call the emergency point of contact for the identified property and inform them of the issue to be resolved.  After speaking with the emergency contact, the hotline agent will call the person who reported the issue with an update on how the issue was addressed.

The Short-Term Rental Specialist receives daily reports of all issues reported to the hotline. Issues involving violations of Sedona City Code are referred to Code Enforcement for further investigation. For issues involving noise violations after 10:00 pm, hotline agents reach out the Sedona Police Department dispatch to request further investigation.

It is critically important for the City to receive information about noise, parking, trash and other issues that are resulting from the proliferation of short-term rentals. This system will allow the collection of quantitative and qualitative data, as opposed to relying on anecdotes and disparate information to resolve conflicts and reliably measure the impacts of this very important issue.

For more information, or to find out how an incident you have called in is being handled, contact Teresah Arthur, Short-Term Rental Specialist, at tarthur@sedonaaz.gov or (928) 203-5198.

Important: as always, call 911 immediately if you have a live threatening emergency or if you know of a threat to public safety.